Francoise Tourniaire,Richard Farrell: The Art of Software Support: Design and Operation of Suport Centers and Help Desks
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Author: Francoise Tourniaire,Richard Farrell
Number of Pages: 352 pages
Published Date: 08 Nov 1996
Publisher: Pearson Education (US)
Publication Country: Upper Saddle River, United States
Language: English
ISBN: 9780135694503
Download Link: Click Here
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